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Writing Instruments make excitinggifts for holidays, birthdays or any special occasion.

Information

How to Contact Us: The best way to contact us is by E-mail at outletstore@yafa.com. You can also call us at (818)704-8888.

Mailing Address: 21306 Gault St., Canoga Park, CA 91303

Payment Information: We at Yafapen accept most major credit cards for web and phone purchases. (Discover, MasterCard,  and Visa). 

Shipping: We offer free USPS shipping for delivery within the continental United States. 

Orders received by 11:00am EST will generally be processed the same day (assuming we have no difficulty validating the billing or shipping information) and shipped the next day; orders received after 11:00am EST will not be processed until the next business day. Please note, orders received after 11:00am EST on Friday or the day before a holiday will not be processed until Monday morning or the first business day after the holiday. 

Return Policy: Should it be necessary to return an item, you may return it for refund or exchange, excluding any shipping charges, within a period of 14 days.

Privacy Policy: We respect your privacy therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only.  Your personal information is secured via SSL (Secure Socket Layer) Technology

Customer Service

  • Call us: (818) 704-8888

 

 

Monteverde® refills are not manufactured, licensed or endorsed by the pen manufacturers referred to in this catalog. The trademarks of the pen manufacturer are identified only for the purpose of providing refill compatibility information.

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